Updated to January 13, 2017
This statement applies to User Data collected through and or www.Cloud9Cumuluscrm.com and all subdomains and related url’s (collectively with other CLOUD9CUMULUS sites, the “Site”)
2. User Data Collected and Stored
The information that CLOUD9CUMULUS collects concerning each User is called User Data. CLOUD9CUMULUS will collect most of the information relevant to the operation of your business, such as your: name, address, company name, credit card information, bank account information, dba’s, logos, email addresses, telephone numbers, recordings of telephone calls, User IP addresses, processors, processor pricing, processor platform passwords and other credentials, processor ISO portfolio reporting, agent names, agent addresses, agent telephone numbers, agent email addresses, agent pricing, agent CLOUD9CUMULUS preferences, merchant application forms, merchant pricing, your customer’s names, your customer’s addresses, your customer’s phone numbers, your customer’s email addresses, your customer’s telephone numbers, your customer’s reporting preferences, User patterns of activity and such other information that Users may elect to input into CLOUD9CUMULUS.
User Data is collected and stored for at least the term of the Users use of the Services. CLOUD9CUMULUS reserves the right to delete all User Data upon termination of the User’s service.
3. Use of User Data
User instructions to CLOUD9CUMULUS will be generally followed, which instructions may include explicit or implicit consent to distribute User Data to third parties.
CLOUD9CUMULUS will also use aggregated, anonymized User Data to compile statistics and may distribute those anonymized statistics to third parties. CLOUD9CUMULUS will also use User Data to offer you additional features within the Services or services of third parties that CLOUD9CUMULUS believes are compatible User interests.
CLOUD9CUMULUS will use User payment account information to either take payment of its fees or relay such information to processors or other third parties as per User instructions.
5. Solicitation for Additional Services
CLOUD9CUMULUS reserves the right to use User Data to solicit Users for additional services or to allow third parties to use such User Data to do the same.
6. Public Content / Blogs
7. Compelled Disclosure
CLOUD9CUMULUS reserves the right to use or disclose User Data if required by law or if CLOUD9CUMULUS, in our sole discretion, believes that use or disclosure is necessary to protect CLOUD9CUMULUS’s rights and/or to comply with a judicial proceeding, court order, or legal process.
8. Communication Preferences
CLOUD9CUMULUS may communicate with Users, their processors and your customers through your account on the Site, email, telephone, SMS, FTP or other means that may be available from time to time.
9. Correcting Information