Privacy Statement

 

Updated to January 13, 2017

 

Cloudsurfer Technologies, Inc. Dba: CLOUD9CUMULUS (referred to as “us”, “we” or CLOUD9CUMULUS) is committed to protecting the privacy of its users. This privacy statement represents the policies of CLOUD9CUMULUS with respect to information that it collects provides a suite of services (the “Services”) to you to collect, store and organize information, contracts and other business information (collectively, “User Data”). The Services are provided pursuant to Terms of Use that you and all Users are required to accept before using the Services. Access to the Services is subject to the Terms of Use (See “Terms of Use”).

 

1. Sites

 

This statement applies to User Data collected through and or www.Cloud9Cumuluscrm.com and all subdomains and related url’s (collectively with other CLOUD9CUMULUS sites, the “Site”)

 

2. User Data Collected and Stored

 

The information that CLOUD9CUMULUS collects concerning each User is called User Data.  CLOUD9CUMULUS will collect most of the information relevant to the operation of your business, such as your: name, address, company name, credit card information, bank account information, dba’s, logos, email addresses, telephone numbers, recordings of telephone calls, User IP addresses, processors, processor pricing, processor platform passwords and other credentials, processor ISO portfolio reporting, agent names, agent addresses, agent telephone numbers, agent email addresses, agent pricing, agent CLOUD9CUMULUS preferences, merchant application forms, merchant pricing, your customer’s names, your customer’s addresses, your customer’s phone numbers, your customer’s email addresses, your customer’s telephone numbers, your customer’s reporting preferences, User patterns of activity and such other information that Users may elect to input into CLOUD9CUMULUS.

 

User Data is collected and stored for at least the term of the Users use of the Services. CLOUD9CUMULUS reserves the right to delete all User Data upon termination of the User’s service.

 

3. Use of User Data

 

CLOUD9CUMULUS will use User Data in order to provide its Services. Such uses include, but are not limited to archiving data and using such archives to generate reports requested by Users. Taking User Data and User instructions to forward User Data to third parties, such as processors, merchants or other Users. User Data will be available for online access only and will be accessible by any User that has been granted permission to access the User Data, as per the Terms of Use.

 

User instructions to CLOUD9CUMULUS will be generally followed, which instructions may include explicit or implicit consent to distribute User Data to third parties.

 

CLOUD9CUMULUS will also use aggregated, anonymized User Data to compile statistics and may distribute those anonymized statistics to third parties. CLOUD9CUMULUS will also use User Data to offer you additional features within the Services or services of third parties that CLOUD9CUMULUS believes are compatible User interests.

 

CLOUD9CUMULUS will use User payment account information to either take payment of its fees or relay such information to processors or other third parties as per User instructions.

 

4. Cookies

 

CLOUD9CUMULUS uses cookies to personalize the Site for Users and to collect aggregate information about Site usage. The aggregated information is used to understand and analyze Users’ responses, needs and preferences and to develop, improve, market and/or offer products and services to meet Users’ needs and preferences. A cookie is a text file that our Site transfers to User’s computer's hard drive for record-keeping purposes and to enhance the quality of your visit to our Site. CLOUD9CUMULUS cookie may record "clickstream" information (data reporting the URLs or names of the pages on this Site that User has visited). All url’s each user visits on CLOUD9CUMULUS is logged and this log is visible to admin users. CLOUD9CUMULUS may use cookies that stay on User’s device after User leaves this Site so that it can recognize User when they return. CLOUD9CUMULUS also uses cookies that are deleted when User leaves the Site. User can set your browser to refuse cookies, but doing so will limit system performance and may even cause certain features of the Site to malfunction or not work.

 

5. Solicitation for Additional Services

 

CLOUD9CUMULUS reserves the right to use User Data to solicit Users for additional services or to allow third parties to use such User Data to do the same.

 

6. Public Content / Blogs

 

CLOUD9CUMULUS may publish notices, blogs, forums or chats that allow Users to post questions or communicate with each other through the Service. Any information a Users submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages even though it is against our Terms of Use. CLOUD9CUMULUS is not responsible for the personal information a User chooses to post in such forums.

 

7. Compelled Disclosure

 

CLOUD9CUMULUS reserves the right to use or disclose User Data if required by law or if CLOUD9CUMULUS, in our sole discretion, believes that use or disclosure is necessary to protect CLOUD9CUMULUS’s rights and/or to comply with a judicial proceeding, court order, or legal process.

 

8. Communication Preferences

 

CLOUD9CUMULUS may communicate with Users, their processors and your customers through your account on the Site, email, telephone, SMS, FTP or other means that may be available from time to time.

 

9. Correcting Information

 

Users can update their User Data at any time through their account on the Site. Users can also discontinue use of the Services by terminating their Terms of Use as per such terms.